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Elizabeth Ritchie – Legal Consultant
Elizabeth was admitted as a solicitor of England and Wales in November 1991, and of the Supreme Court of New South Wales in December 1993.
Elizabeth has extensive experience in relation to general franchise issues, dispute resolution and the setting up or restructuring of systems. She also provides regular advice to clients in relation to their obligations under the Franchising Code of Conduct, Trade Practices Act, Fair Trading Act and compliance issues arising through the ACCC. Currently she acts for a number of medium to large franchisors in the finance, retail and services industries plus many small to medium sized franchisors and distribution companies in her capacity as Senior Partner at BayBridge Lawyers.
Over the last few years she has set up many franchise systems for a variety of franchising organizations currently operating nationally and overseas.
Elizabeth is currently the NSW Deputy President of the FCA and its Education Officer in NSW. She has developed workshops and assisted in the development of education initiatives in the state. In 2000 she was presented with a national award by the FCA for “Outstanding Contribution Franchising Education.” In December 2001 the workshops received a High Commendation in the Consumer Service Awards from the NSW Department of Fair Trading.
Elizabeth drafted the web-site “Legal Issues Guide” for the Department of Workplace Relations and Small Business and has been regularly asked to contribute her views or articles in both the national press and the industry main publication, Franchising Magazine
In January 2003 appointed as a mediator on the Office of Mediation Adviser’s Panel. Elizabeth is the Chairperson for the Franchise Institute bringing a wealth of experience and knowledge to the role.
James Corne - Director
James Corne commenced his career in marketing for Oracle Systems before gaining broader experience in sales and management in management, sales and marketing roles in various organisations including the Canadian Consulate, Telstra and SciTech.
In 1998 James left the corporate world and started a successful IT business building up high profile clients including AGL and Toyota Finance.
In 2000 James entered the Franchise and distribution industry. He started a number of franchise organisations however he quickly realised the lack of information and professional support available in this industry. James had to start and document his own methods and, over the years, through many successes and a few failures, has gained a wealth of knowledge and experience on both what to do and what not to do in franchising.
James has a Master of Commerce in Marketing from the University of New South Wales and a Bachelor of Business in Marketing from Mitchell College.
During his time at university James was awarded the Leighton Holdings Scholarship for Economic Achievement, an exchange scholarship to Oregon State University in the United States where he completed his undergraduate degree and while there was awarded a Masters Scholarship to the University of Nevada.
Through James’ detailed knowledge and actual experience of the franchise industry he has assisted greatly in putting together a ‘step by step’ process invaluable for people starting out in franchising or simply considering whether franchising is a good model for their business.
Harry Wrueblewski – Associate
Harry Wrublewski was one of the founding partners of the Sydney Kings and Sydney Flames Basketball Clubs, as well as Chairman of the Birmingham Bullets Basketball Club in the UK from 1991. Harry’s background in Marketing and Financial Management meant a business focus was brought to the sporting franchise arena.
Harry’s experience in business and strategic planning and its implementation was an integral part of the success all the franchise clubs enjoyed.. Harry was head of the club in the UK for 8 years and increased crowds from 60 people to over 10,000 and won British Championship titles in 1996 and 1998. In his time in the UK, basketball grew to be the number 2 sport behind football for youngsters under the age of 17.
Beginning his career as a chartered accountant, Harry moved to consumer marketing with Cottee’s General Foods where he won 2 International Clio advertising awards and is credited for introducing real fruit juice into Cottee’s Cordial.
Moving into financial services Harry was an integral part of the growth of the Funds Management market as National Marketing Manager with MLC Life and Zurich, becoming Director, Marketing and Sales for Heine Management, a leader in the funds management market.
Since returning from England Harry was CEO of the Sydney Kings and Managing Director for I-TEQ Management, a distribution company focusing on developing markets in Australia for overseas based products and service providers.
Harry has a Bachelor of Commerce from UNSW in Accounting & Financial Management, as well as Diplomas from the Australian Marketing Institute, the Kepner Tregoe and Gustav Kaiser Management courses.
Harry’s background in business and strategic planning, change implementation, conflict resolution and professional sport has exposed him to many areas of distribution and market expansion techniques and led to an appreciation of the enormous benefits of franchising.
Shauna Corne - Chief Operations Office
Shauna Corne has more than 10 years experience in program management, program planning and service development. She worked for nearly a decade in the preventive health section of the Health Department where she co authored the Program Management Guidelines for Health Promotion. She also coordinated the Division of Population Health’s EQUIP Accreditation Program for CSAHS.
Shauna’s vast experience in program planning, policy development and accreditation have been a welcome attribute to The Franchise Institute.
Shauna has a Graduate Diploma in Applied Science (University of Canberra), a Graduate Certificate in Adult Education (University of Technology Sydney) and a Bachelor of Education from Sydney College of Advanced Education.
Derek Manoy J.P. – Retail Specialist
Derek Manoy has worked in the retail industry for over two decades, commencing retail life in Grace Bros “trainee manager” program. Derek has worked in numerous retail industries including; Catering, Restaurants, Men's and Women's Shoes and Men's and Women's Fashions. Derek has also worked successfully in the wholesale female fashion market importing products from China and selling to retailers in Australia and New Zealand .
In the early 1990's Derek joined Silhouette. There were 18 stores at that time. As a result of Derek's experience in retail, the chain grew to 54 stores employing over 330 people, across the Eastern Seaboard of Australia with a turnover in excess of $25 million.
Derek is now a director of several companies carrying on business in all different areas of retail and property. Derek acts as honorary treasurer for “Courage to Care” a charity that delivers a message of tolerance and harmony. He also is involved on the executive committees for other charity organisations.
Derek's hands on experience in retail, growing businesses through various stages, across states, territories and oceans, as well as his exposure to the growth pains of small to medium and medium to larger size business, have provided him with invaluable lessons that are incorporated in the Franchise for Success Program. They enhance any retail business to prosper and grow.
Derek has a Bachelor of Commerce from UNSW completing a double major in Industrial Relations & Financial Management. Derek has written The 10 Steps to Customer Service and has participated in running numerous retail management courses
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